T.I.E.
vs
Online Retailers
& OEMs
Discover why manufacturers and maintenance teams rely on T.I.E. over OEMs and unverified online sellers.
Start your quick quote or call 615-219-5867
Start your
Quick QuoteMost quotes delivered in less than 15 minutes
Why Choose T.I.E. Industrial
Why Choose T.I.E. Industrial
Refurbished
off of OEM pricing!
on most products
tech support
in stock & ready for delivery
(over 35 years)
1 year in-service warranty
Step-by-Step Fanuc Part Exchange Process
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Step-by-Step Fanuc Part Exchange Process
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Purchase and Credit Allocation
When you purchase a refurbished Fanuc part, the full price is billed. The final cost you incur will reflect the maximum allowable core exchange credit, which is detailed on quotes and our webpage.
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RMA Issuance
With your purchase, you will receive a Return Merchandise Authorization (RMA) form, necessary for the exchange process. The RMA, which is included under the packing slip, provides a clear outline of the steps to follow and details such as the RMA number, order number, and our return address.
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Return and Evaluation
You are responsible for the return shipping of the faulty part. We encourage ground shipping to maintain cost efficiency. Upon receipt, our certified technicians will evaluate the part to determine the exchange credit, which is contingent upon the part being economically repairable.
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Credit Finalization
Evaluation results and corresponding credits are processed within ten business days. This credit can be utilized to offset any outstanding balances or, if applicable, refunded directly, if requested within 10 days of receipt of the credit memo.
150,000+ CNC & Robot Parts in Stock & Ready for Delivery
150,000+ CNC & Robot Parts in Stock & Ready for Delivery
Our extensive in-stock inventory ensures you’re able to get the part you need, when you need it.
Controls
Servo and Spindle Motors
Servo and Spindle Drives
Displays
PCBs
Power Supplies
Shopped around and found the exact part we needed, and at a very good price. I ordered at 5:30 their time yesterday, and the part arrived this morning. It was exactly as advertised. We were back up and in production before noon. Very happy with the selection, price, confirmation emails, and quality of the part. Definitely bookmarking the website!
Patrick Franz
We started using TIE about 20+ years ago. I remember talking to Peggy the 1st time & every time thereafter. We haven’t needed anything in a while but I do remember she was always so sweet to work with! Prices were always good & response time is GREAT!
Dave Luedtke
Great people to work with!!!! Tim S. was very helpful and really went out of his way to help me figure out my Fanuc problems. Very knowledgeable and had the resources to figure out what I needed to know . I’d recommend for hard to find or figure out Fanuc parts/repairs.
Nate Garland
Frequently Asked Questions
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How quick can I get it?
How quick can I get it?
How do I know it will work?
How do I know it will work?
Can you help me troubleshoot?
Can you help me troubleshoot?
